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Kindle Troubleshooting Guide: Let’s Fix Your Kindle Paperwhite

Kindle is one of the amazing devices introduced by Amazon that enables the users to read hundreds of e-books from anywhere. It is very difficult to carry several books but with Kindle we can do so very easily and can access several books of any author. There are some users that complain that they were facing some issues while using the Kindle Paperwhite. If you are the one of them and facing the various issues with your device then don’t panic. Here, in this blog, you will get to know the most simple guidelines for troubleshooting the Kindle paperwhite issues. Check out the Kindle Troubleshooting steps by scrolling down till the end.


Kindle Troubleshooting



Instructions to Troubleshoot Kindle Paperwhite Issue 


If you are facing the issues in charging the Kindle and some other issues associated to it then go through the below steps to resolve the issue:



Solution 1: Faulty or Broken Charging Cable

 

The first thing that you need to do is to check the Amazon Kindle cable. It should not be broken or damaged. Try to change the Kindle on the standard USB cable. If USB cables are damaged through bending or overuse then it is good to replace them with new one. In case you are an Android user then try to charge the device with the same cable that you use to charge your phone. If not then use the USB cables choose from discount stores in your area. 




Solution 2: Restarting the Kindle

 

It is a little different from turning the power button off and on. You first need to do the soft reset. It involves holding the power button for 10-12 seconds. The Kindle screen should turn on and indicate a reset has been performed. Try to charge your Kindle overnight. If the soft reset fails then do a hard reset. In this process, you have to hold the power button for at least 50 seconds. A flash screen will occur. Thereafter, leave the device again for charging overnight. One thing that you need to notice is do not lose any of the content on your device performed either through these actions. 



Solution 3: Faulty Charging Plug 

 

There may be a possibility that the cable is fine but there are issues with the plug. To test this, you can use various ways. The first step is to charge the Kindle through the laptop to see whether the issue gets resolved or not.  If you are using the Android phone then use the same plug to charge the Kindle. It is recommended to leave your device overnight so that it can charge properly. 



Solution 4: Battery is Actually Dead 

 

If you haven't used the Kindle paperwhite for a long time or left that device in too cold or hot place then your device battery may get affected. If all of the above steps were failed then it means the battery is dead. In that case, you have to contact our professional experts.  



We hope that this blog is helpful for you and assists you in resolving the various issues associated with the Kindle paperwhite. This guide will help you in Kindle troubleshooting. By following the above-mentioned steps, you can bring your Kindle back to life.

 

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